OPERATIONAL SUPPORT

OPERATIONAL SUPPORT

Management of support and FRONT-OFFICE logistics services.

Administrative Support

Is the possibility to use, on the basis of a administrative plan agreed with the customer, of office services and secretary from our qualified and competent staff.

Customer Care
  • Direct report with your customer/suppliers for the resolution of any problems relevant with the goods logistics-distribution aspects that is entrusted us.
  • Email address with Customer Care account exclusive dedicated to your company (VS.NOME@speedlogistik.com), so that the customer can perceive “YOUR” logistics before of our company service.
  • Send e-mail of outbound goods reporting with all orders references of your customer and communication services, shipment Tracking.
  • Any contacts opened with your customer/supplier is registrated from our operators on the CRM-K management (SPEEDLOGISTIK Customer Relationship Management), so that every interaction and provided or received information , is in every moment at your knowledge.
Documents Processing

Transport and accounting documents generation.

Office Space

Possibility to use office space furnished and equipped for your meeting with customers and suppliers.

Billing Services
  • Invoicing service to your customers based on the precise instructions given.
  • Payments control and reminders management.
Meeting Room

Possibility to use a wide and bright meeting room, with terrace, 12 seats at the table and equipped to the video projection, dedicated wi-fi connection and conference call possibility at distance.

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